What basic knowledge of human psychology do mediators need to increase their competency for the successful resolution of disputes? Conversely, what basic knowledge of human psychology – if absent in the mediator – hinders the successful resolution of disputes?
In this session, examine psychological factors that affect the mediator and the parties to a mediation before mediation, during the mediation process in joint session and in caucus, and post-settlement agreement compliance. This session reviews the psychology of settlement including the dynamics, biases and process of settlement.
- Elizabeth Teagarden, Ph.D., The Teagarden Group, Charlotte
Session from Finding Solutions Through Alternative Dispute Resolution (2019 Dispute Resolution Section Annual Meeting and CLE), March 22, 2019
NCBA Dispute Resolution Section
North Carolina: 1.00 MCLE/CPE Hour
See pricing below.