Skip to main content

Day 2 | Professionalism for New Attorneys (PNA)

8:55        Welcome and Introductions

9:00        The Attorney-Client Relationship*

Brian F. Castro, Womble Bond Dickinson (U.S.) LLP, Raleigh
Samantha E. Gordon, Shane Smith Law, Charlotte

Begin the day with information on how to best manage the attorney-client relationship from a team of experts who share tips that lead to success and the pitfalls to avoid. Learn about client creation and termination, fees and billing, duties of diligence of communication, and the attorney-client privilege and confidentially.

9:45        Break

9:55        Ethics and Grievance Committees*

Dauna L. Bartley, The Brocker Law Firm PA, Raleigh
Douglas J. "Doug" Brocker, The Brocker Law Firm PA, Raleigh

Understand the committees' processes and results and gain insight into statistics on the most frequent grievances.

10:55      Break

11:05      How to Win in Trust Account Management*^

Leanor B. Hodge, North Carolina State Bar, Raleigh

Whether you manage your own trust account or are in a firm where someone else handles it, you need to know how to manage it correctly. In this informative session, all aspects of the trust account are discussed. Topics include Rule 1.15, record-keeping, a trust account versus an operating account, personal injury settlements, real estate transactions and the random audit program.

12:05      Lunch Break

12:35      Welcome Message

Stephen W. "Will" Quick, Brooks Pierce McLendon Humphrey & Leonard LLP, Raleigh, 2021-2022 Young Lawyers Division Chair

12:40      Breakout Session:

Inner Workings of the Law Office: Private Sector*

Alicia W. Lewis, Anderson Jones PLLC, Raleigh
Catherine Sanders Reach, North Carolina Bar Association, Cary (Moderator)
Kim K. Steffan, Steffan & Associates PC, Hillsborough

Learn the basics of law office operations, including budgeting, case and file management, training and supervising employees, and marketing for private sector firms. Obtain resources available through the NC State Bar and other organizations and discuss the importance of mentoring.

Stay Here


Inner Workings of the Law Office: Public Sector*

Larissa M. Mervin, Legal Aid of North Carolina, Charlotte
Taittiona Miles, North Carolina Prisoner Legal Services, Raleigh

Learn the basics of law office operations, including budgeting, case and file management, training and supervising employees, and marketing for public sector or public interest firms. Obtain resources available through the NC State Bar and other organizations and discuss the importance of mentoring.

Join Session

1:25        Break

1:35        Dealing With the Courts*

Tanisha Palvia, Brooks Pierce McLendon Humphrey & Leonard, LLP, Greensboro

In this highly engaging session, receive pointers that positively influence your presence in the courts. Examine Rule 3.3 and Rule 11, courtroom decorum, and setting realistic goals for your practice.

2:20        Break

2:30        Financial Planning Strategies*

Patrick Yanke, Yanke Financial, Raleigh

Learn key strategies that focus on managing undergraduate and law-school debt when starting out, along with ways to plan for the future.

3:15        Break

3:25        A View From the Bench: Cases and Examples of Professionalism and the Challenges of Being a New Lawyer*

Chief Judge Donna S. Stroud, North Carolina Court of Appeals, Raleigh
Judge Paul C. Ridgeway, North Carolina Superior Court, Raleigh

Hear cases and examples of professionalism from a diverse, experienced panel of North Carolina judges considered to be role models of professionalism and moral decision-making.

4:20        Professionalism Insight and Voluntary Oath

Judge Paul C. Ridgeway, North Carolina Superior Court, Raleigh

4:25        Adjourn

* Indicates portion providing Ethics/Professional Responsibility credit
^ Indicates portion providing Trust Account Management credit

Thank you

Thank you for joining us for Professionalism for New Attorneys (PNA).


  • Dauna L. Bartley

    Dauna L. Bartley is a practicing attorney at The Brocker Law Firm PA in Raleigh, NC. She represents clients before various licensing boards and administrative agencies, counsels clients on ethics and disciplinary matters, and provides general compliance counseling.

    Prior to joining The Brocker Law Firm, Dauna practiced in civil litigation with the law firms of Moore & Van Allen PLLC in Morrisville, NC and Ellis & Winters LLP in Raleigh. She then served as General Counsel and Chief Compliance Officer for Sessoms & Rogers PA in Durham.

    Dauna is certified by the North Carolina Dispute Resolution Commission to conduct superior court mediations. She currently serves as the co-chair of the Ethics Committee for the North Carolina Bar Association's Administrative Law Section, and on the CLE Committee of the Wake County Bar Association.

    Click here for more information about Dauna.

  • Kim Bart Mullikin

    Kim Bart Mullikin is the senior director of the North Carolina Bar Foundation, where she oversees pro bono and public service programs, the Endowment, and development efforts.

    Prior to working with the NCBF, Kim served as the assistant dean of public interest and pro bono and director of the externship program at Duke University School of Law, where she is an alumna. Kim worked as an assistant professor and director of the Domestic Violence Law Clinic at the University of Alabama School of Law, and as a teaching fellow in the Federal Legislation Clinic at the Georgetown University Law Center. Kim began her career as an associate with Crowell & Moring LLP in Washington D.C.

    She received her LL.M. in advocacy from Georgetown University, her law degree with a graduate certification in women's studies from Duke University, her M.P.A. from Syracuse University's Maxwell School of Citizenship, and her B.A. in women's studies from Syracuse University.

    Click here for more information about Kim.

  • Douglas J. "Doug" Brocker

    Douglas J. "Doug" Brocker is a principal of The Brocker Law Firm PA, a Raleigh firm that concentrates in professional and occupational licensing, ethics, and disciplinary matters. Doug represents various professionals before their respective licensing boards and administrative agencies, including representing attorneys before the State Bar. He serves as outside counsel to the N.C. Board of Dental Examiners on a wide variety of legal issues, investigations, and disciplinary prosecutions. Doug also has served as special outside counsel to other professional licensing boards in disciplinary investigations and prosecutions.

    Doug previously served as Trial and UPL Counsel for The North Carolina State Bar. Doug periodically provides consultation and testimony as an expert witness in matters involving professional services. Following a judicial clerkship with U.S. District Court Judge Franklin T. Dupree, Jr., Doug worked at Jenner & Block in Chicago, Everett Gaskins Hancock & Stevens, and was a partner in Milberg Gordon Stewart PLLC in Raleigh.

    Doug earned a B.A. from the University of Rochester and a J.D. from the University of North Carolina School of Law.

    Click here for more information about Doug.

  • Brian F. Castro

    Brian F. Castro is a litigation attorney who focuses on defending counties, public officials, and businesses. He is a member of the business litigation group of the law firm Womble Bond Dickinson, and practices out of the Raleigh office. Currently in his third year as an associate, Brian has defended governmental entities in 42 U.S.C. § 1983 cases and cases involving various provisions of the Constitutions of the United States and North Carolina.

    Prior to joining Womble Bond Dickinson, Brian gained valuable in-house experience as an intern for the general counsel's office of a global pharmaceutical company. He has also served as judicial extern for three North Carolina judges, in the N.C. Supreme Court, N.C. Court of Appeals, and United States Bankruptcy Court.

    Brian obtained his law degree from Campbell Law School with a cum laude distinction, and obtained his bachelor's degree in Political Science and Romance Languages from UNC-Chapel Hill.

    When Brian is not practicing law, he enjoys to read and play musical instruments, such as the piano and drums.

    Click here for more information about Brian.

  • Zack T. Dawson

    Zack T. Dawson is of counsel at Gilbarco Veeder-Root in Greensboro.

    Zach earned his bachelor's degreen (Political Science and Biology), and his JD, from the Univerty of North Carolina at Chapel HIll.

    Click here for more information about Zack.

  • Samantha E. Gordon

    Samantha E. Gordon is a personal injury attorney with Shane Smith Law in Charlotte.

    Samantha attended Charlotte School of Law after graduating from Bloomsburg University with a degree in Political Science and a minor in legal studies. She graduated from Charlotte School of Law in 2017 with highest pro bono honors and participated in numerous clinics and organizations throughout law school.

    Samantha is an active member of the North Carolina Bar Association and Foundation. She is a lead volunteer attorney for the NCBF Wills for Heroes program that provides free estate planning documents to first responders in North Carolina. In addition, Samantha is the co-chair of the Young Lawyers Division Pro Bono Committee, member of the Women in the Profession Committee, and recently received the distinguished award of Young Lawyer of the Quarter from the Bar Association. Samantha has also been inducted into the North Carolina Bar's Pro Bono Honor Society in 2019 and 2020 with over 70 hours of pro bono work each year.

    In her free time, Samantha enjoys spending time with her husband, Dylan, and their dogs, Remington and Bentley. She also enjoys spending the weekends in nature. You can find her walking on a greenway or with a book in her hand.

    Click here for more information about Samantha.

  • Evin L. Grant

    Evin L. Grant serves as the NC Department of Administration (NCDOA) Policy Director, in Raleigh, to develop and assist in implementing policies and procedures for departments, initiatives, and task forces, across the State of North Carolina, under the direction of the Secretary of Administration. He also collaborates on statewide Diversity, Equity and Inclusion program development, initiatives, and training and advises on employment, non-public education, technology, and more.

    Before joining the NCDOA, Evin served as the Assistant Dean of Student Life and Pro Bono Opportunities at Campbell University Norman Adrian Wiggins School of Law. For more than a decade, he's had the opportunity to develop various skills and talents working in the private and public (nonprofit, federal, and state) sectors. From being a Magistrate Judge to working in engineering and patent law. From serving as the Executive Director of a nonprofit organization to being an Assistant Dean of Students at a law school. His collection of experiences highlights his passion for advocacy, mediation, and problem-solving.

    Active in professional and civic communities, he is a member of the NC Bar Association Minorities in the Profession Committee, the NC Chapter of the National Conference of Black Lawyers, and is also the 2020-2021 Capital City Lawyers Association President. Grant sits on the Board of Directors for the Wake County Bar Association (WCBA) and currently serves on several WCBA committees, including the Diversity, Equity, and Inclusion Committee, Professionalism Committee, Strategic Development Committee, and the Communications/Technology Committee. He recently served as the Coordinating Editor for the NC Advocates for Justice Trial Briefs Summer 2021 Edition.

    Evin holds a B.S. in Applied Criminology from NC State University and a JD from the Campbell University Norman Adrian Wiggins School of Law. He maintains an active law license in North Carolina. In October 2020, Grant received a COVID-19 Contact Tracing Certificate from Johns Hopkins Bloomberg School of Public Health.

    Click here for more information about Evin.

  • Leanor Bailey Hodge

    Leanor Bailey Hodge is a Deputy Counsel with the North Carolina State Bar in Raleigh. She counsels the NCSB's Grievance Committee and prosecuting lawyers for ethics violations before the Disciplinary Hearing Commission.

    Prior to joining the NCSB in 2008, Leanor was a litigation partner at the law firm of Manning Fulton & Skinner PA in Raleigh, and a prosecutor in Philadelphia and Chicago. Leanor frequently lectures for the Mecklenburg County Bar on ethical and professional topics.

    Leanor received her B.B.A. degree from Howard University in 1993 and her J.D. degree from Temple University in 1996.

  • Alicia W. Lewis

    Alicia W. Lewis is the firm administrator and controller for Anderson Jones PLLC in Raleigh, managing all business and financial aspects of the firm. She has extensive experience in various aspects of law, legal pleadings and research.

    Prior to forming Anderson Jones PLLC with Andy Anderson and Todd Jones in 2003, Alicia worked as a paralegal in two mid-sized law firms. She serves as secretary for the American Subcontractors Association of the Carolinas’ Triangle chapter, and is a member of the North Carolina Bar Association (NCBA). With the NCBA, Alicia is a member of the Paralegal Division, Law Practice Management & Technology Section and the Construction Law Section, where she serves as the Paralegal Division liaison. Also, Alicia currently serves on the Greater Raleigh Chamber of Commerce Professional Women’s Task Force. Her role on this task force helps to further the goal of the Chamber Executive Women’s Luncheon series to bring nationally recognized speakers to the Triangle to address the unique challenges women in management face in today’s business environment. She is also a member of various trade associations that support the construction industry.

    Click here for more information about Alicia.

  • Larissa M. Mervin

    Larissa M. Mervin is a supervising attorney at Legal Aid of North Carolina in Charlotte. She primarily represents survivors of domestic violence, sexual assault, and child abuse in their civil protective order cases.

    Larissa is actively involved with the North Carolina Bar Association, participating in its Pro Bono Committee as Co-Chair of the Committee, as well as Professional Vitality and Women in the Profession Committees. She also serves as Treasurer for the NCBA Family Law Section. She is a 2021-2022 ABA YLD Scholar.

    Larissa received her undergraduate degree from the University of North Carolina at Greensboro in 2008 and her law degree from Quinnipiac University School of Law in 2011.

    Click here for more information about Larissa.

  • Taittiona Miles

    Taittiona Miles is a staff attorney with North Carolina Prisoner Legal Services in Raleigh. She has seen firsthand the inequities incarcerated people face daily and, therefore, hopes to use her experiences in order to advance relief for incarcerated people and to promote criminal justice reform.

    Taittiona is interested in Constitutional Law, Criminal Law, Civil Rights, and Diversity, Equity and Inclusion initiatives. She has interned with NC Coalition Against Sexual Assault and externed with the Southern Coalition for Social Justice.

    Taittiona is a graduate of North Carolina Central University School of Law.

    Click here for more information about Taittiona.

  • Tanisha Palvia

    Tanisha Palvia is a partner at Brooks Pierce McLendon Humphrey & Leonard LLP in Greensboro. Splitting her time between Charlotte and Greensboro, Tanisha represents individuals and organizations facing governmental investigations, white-collar criminal charges and civil litigation. She is particularly successful in conducting internal investigations given her experience as a former Assistant District Attorney in Manhattan. She is also well-versed in civil and criminal proceedings and has extensive bench and jury trial experience.

    Tanisha works with clients conducting internal investigations in response to civil litigation or governmental inquiry. She draws upon nearly a decade of experience conducting investigations, which includes reviewing thousands of documents per case and interviewing thousands of witnesses of all ages and backgrounds, including law enforcement officers of all ranks. Tanisha has investigated a wide range of issues, including sexual harassment claims, discrimination claims, and claims of financial malfeasance.

    Tanisha has particular experience with investigating claims of sexual abuse and violent crimes and uses that experience to help employers in a wide range of industries navigate the complex and sensitive issues related to these claims.

    Tanisha earned her B.A. from the University of North Carolina at Chapel Hill in 2008 and her J.D. from Emory University School of Law in 2011.

    Click here for more information about Tanisha.

  • Catherine Sanders Reach

    Catherine Sanders Reach is Director for the Center for Practice Management at the North Carolina Bar Association, providing practice technology and management assistance to lawyers and legal professionals. Formerly she was Director, Law Practice Management and Technology for the Chicago Bar Association and the Director at the American Bar Association's Legal Technology Resource Center.

    Prior to her work at the NCBA, CBA and ABA she worked in library and information science environments for a number of years, working at Ross and Hardies as a librarian. She received a master's degree in Library and Information Studies from the University of Alabama, Tuscaloosa in 1997.

    Catherine's professional activities include articles published in Law Practice magazine, Law Technology News and GPSolo Magazine, as well as numerous other publications. She has given presentations on the use of technology in law firms for national bar conferences, state and local bar associations and organizations such as the National Association of Bar Council and the Association of American Law Schools. In 2011 she was selected to be one of the inaugural Fastcase 50, celebrating fifty innovators, techies, visionaries, and leaders in the field of law and in 2013 became Professionalism for New Attorneys (PNA) a Fellow of the College of Law Practice Management. She served on the ABA TECHSHOW Board from 2007-2009, 2014-2016 and is co-vice chair in 2019.

    Click here for more information about Catherine. Connect with her on Twitter and LinkedIn.

  • Alexander J. "Alex" Rector

    Alexander J. "Alex" Rector is a senior associate at Rudisill White & Kaplan PLLC in Charlotte.

    Alex grew up in Hickory before heading to Campbell University where he earned both his undergraduate degree in economics and his Juris Doctor degree. After internships with the North Carolina Supreme Court and the North Carolina Industrial Commission gave him insight into the world of workers' compensation, Alex started practicing workers' compensation defense in 2017.

    Alex currently lives in Charlotte with his wife.

    Click here for more information about Alex.

  • Judge Paul C. Ridgeway

    Judge Paul C. Ridgeway is Senior Resident Superior Court Judge of the 10th Judicial District (Wake County), North Carolina.

    Judge Ridgeway received his B.S. ('82) and M.P.A. ('90) from N.C. State University, and his J.D. from Campbell School of Law ('86), where he served as Editor-in-Chief of the law review. Following law school, Judge Ridgeway received a post-graduate degree from the University of Amsterdam in the law of the European Community.

    Prior to becoming a judge in 2007, Judge Ridgeway was engaged in the private practice of law for 20 years, primarily in the fields of commercial litigation and transactions. Judge Ridgeway has served as President of the Wake County Bar Association and as a Vice President of the NCBA.

    For 25 years, Judge Ridgeway has also been an adjunct professor of law at Campbell School of Law, where he teaches seminars in International Litigation and Law & Public Policy.

    Click here for more information about Judge Ridgeway.

  • Sarah M. Saint

    Sarah M. Saint is an attorney in the Greensboro office of Brooks Pierce McLendon Humphrey & Leonard LLP, where she counsels and litigates on behalf of school boards, private schools, and institutions of higher education so that they can focus on what they do best: educating students. Sarah's background in school counseling informs her practice as she helps school districts navigate complex laws that impact students and educators. She has a particular focus on broadening awareness of diversity issues within organizations and counseling educational institutions on compliance with state and federal civil rights laws and regulations. Sarah's pro bono practice focuses on representing trans individuals in discrimination litigation and aiding trans individuals obtain legal name- and gender marker-changes.

    Sarah is the YLD Liaison and a Council member of the NCBA Education Law Section, as well as a delegate to the ABA House of Delegates, the Bar Outreach Division Director for the North Carolina Bar Association Young Lawyers Division, and a member of the NCBF Pro Bono Committee. Sarah has been recognized by The Best Lawyers in America as "One to Watch" for Labor and Employment Law – Management.

    Sarah went to Wake Forest University School of Law, where she was recognized by the North Carolina State Bar for her pro bono service and National Jurist as a "Law Student of the Year." Sarah also holds a Master's degree in School Counseling and uses her experience to counsel educational institutions on state and federal regulatory compliance and civil rights issues.

    When not practicing law, Sarah enjoys playing board games, kayaking, cooking, and hiking with her wife and their three dogs.

    Click here for more information about Sarah.

  • Norman A. Smith

    Norman A. Smith is the owner of Norman A. Smith Attorney at Law in Durham.

  • Alexa Cannon Spain

    Alexa Cannon Spain is the Lead Contract Specialist at Weill Cornell Medicine in Raleigh.

    Alexa earned her B.S. with a concentration in Business Administration and Management from East Carolina University and her J.D. from Campbell University Norman Adrian Wiggins School of Law.

    Click here for more information about Alexa.

  • Kim K. Steffan

    Kim K. Steffan is with Steffan & Associates PC in Hillsborough. She has been in general practice since 1986, most of that time in Hillsborough.

    Kim serves on the Regional Advisory Board for UNC's Small Business and Technology Development Center. She is a current Board member and past president of the Orange County Bar Association. She serves on the District 18 Bar Mentoring Committee to assist young lawyers with professional development. She has spoken to various groups on estate planning, business law, family law, workers' comp, and other topics.

    From time to time, Kim serves as a volunteer guest faculty member at seminars and workshops at the UNC Law School. She writes the monthly "Ask the Lawyer" legal column for the News of Orange County. She received the 2009 Work Life Balance Award presented by the N.C. Association of Women Attorneys.

    Kim received her B.A. magna cum laude from Duke University in 1983, and her J.D. from the University of North Carolina School of Law at Chapel Hill in 1986.

    Click here for more information about Kim.

  • Chief Judge Donna S. Stroud

    Chief Judge Donna S. Stroud has served on the North Carolina Court of Appeals for over thirteen years, having been first elected in 2006. She is a dual graduate of Campbell University, with a BA, summa cum laude, in Government in 1985, and a law degree, magna cum laude, in 1988. Judge Stroud was ranked first in her class each year of law school and upon graduation; she served as the Notes & Comments Editor of the Campbell Law Review.

    Judge Stroud spent 16 years in private practice, first as an associate and later as a partner, until her election in 2004 as a District Court Judge in Wake County. While in private practice, Judge Stroud was also both a certified Superior Court mediator and a District Court arbitrator.

    Judge Stroud served as a Family Court Judge while on the District Court. After joining the Court of Appeals in 2007, Judge Stroud began teaching as an Adjunct Professor at Campbell University School of Law in 2008, teaching Judicial Process and Juvenile Law. In May 2014, she graduated from the Duke University School of Law LL.M. program in Judicial Studies, as a member of its charter class.

    Judge Stroud frequently presents CLE programs for the North Carolina Bar Association and other organizations. She currently serves as chair of the Chief Justice's Rules Advisory Commission and is a member of the North Carolina Courts Commission and Family Court Advisory Committee.

    Click here for more information about Judge Stroud.

  • Joshua T. Walthall

    Joshua T. Walthall is a partner at Boerema Blackton in Raleigh, where he represents attorneys before the North Carolina State Bar and provides attorneys with ethics and trust accounting advice. He also represents other licensed professionals before administrative boards and disciplinary tribunals, including physicians before the North Carolina Medical Board, general contractors before the North Carolina Licensing Board for General Contractors, and realtors before the North Carolina Real Estate Commission, among several others.

    Joshua was formerly with Nelson Mullins in Raleigh. Before entering private practice, Josh spent nearly a decade at the North Carolina State Bar prosecuting attorney misconduct and the unauthorized practice of law.

    Joshua received his B.A. degree from the College at Southeastern in 2008 and his J.D. degree from Campbell University Norman Adrian Wiggins School of Law in 2013.

    Prior to law school, Joshua worked in the land surveying, banking, and construction industries and was a middle school teacher and soccer coach.

    Click here for more information about Joshua.

  • William D. Walton

    William D. Walton is an assistant attorney general North Carolina Department of Justice in Raleigh.

    William received a Bachelors of Arts Degree in Economics from the University of North Carolina at Chapel Hill and graduated cum laude from North Carolina Central University School of Law.

    Click here for more information about William.

  • Patrick H. Yanke

    Patrick H. Yanke is a graduate of the United States Air Force Academy (where he majored in Aeronautical Engineering with a minor in Arabic) and an Air Force veteran. He is often asked to present on financial topics ranging from Saving for the Cost of Higher Education to Retirement and Estate Planning. Quarterly, he presents the “Capital Markets Review” keeping his clients and guests informed on current events as it relates to their financial futures.

    Patrick is a past state president of the Air Force Association, current president of the Air Force Academy Society of NC, and sits on the Industry Advisory Panel for the American Public University System.

    Click here for more information about Patrick.

The NC State Bar requires full attendance at a Webcast PNA program in order to fulfill your PNA requirement.

You will need to log on no later than 9:00 a.m. each day to receive full PNA credit.

A full day's attendance is required to submit partial credit. Partial credit may only be submitted in day increments (not by hour). If you miss any part of one of the days, please fill out this partial credit form reflecting the other day's attendance to ensure that we report your credit accurately. You are responsible for making up the day you missed.

Please send your completed form to within seven days of this program.

December 8, 2021
Wed 8:55 AM EST

Duration 7H 30M

This live web event has ended.

For Technical Support
(888) 705-6002
+1 (858) 201-4136*
*for callers residing outside of the United States