8:55 Welcome and Introductions
9:00 Go Ask Tara≠*
Tara L. Kozlowski, North Carolina Dispute Resolution Commission, Raleigh
Frank C. Laney, Carolina Dispute Settlement Services, Cary
Hear a discussion of key ethical challenges that mediators regularly face, together with the DRC's recommendations and best practices for successfully navigating them within the bounds of the various program rules and the Rules of Professional Conduct Governing Mediators.
10:00 Break
10:10 Trauma-Informed Mediation
Lira Low, The Mencius Advisory, Zurich, Switzerland
This session provides an introduction of the key concepts of trauma-informed mediation and training in trauma management strategies to guide participants during mediation.
11:40 Break
11:50 All About the Benjamin(s): A Panel Discussion on North Carolina Court-Ordered Arbitration
Chief Judge J. H. Corpening II, NC District Court - Judicial District 5, Wilmington
De Maca B. Adams, Family Court Administration, Carthage
George P. Doyle, Law Offices of George P. Doyle, Chapel Hill (Moderator)
Richard J. Igou, Law Office of Richard J. Igou, Durham
Frank C. Laney, Carolina Dispute Settlement Services, Cary
James W. Young, Law Office of James Young PA, Asheboro
"At length we are in Peace, God be praised, and long, very long may it continue. All Wars are Follies, very expensive and very mischievous ones. When will mankind be convinced and agree to settle their difficulties by Arbitration? Were they to do it even by the Cast of a Die, it would be better than by Fighting and destroying each other." - Benjamin Franklin
Listen to a panel discussion concerning the history, practice and effectiveness of North Carolina court-ordered arbitration.
12:50 Lunch Break
1:35 Put Me in Coach! Turn Trauma-Informed Mediation Theory Into Everyday Practice
Colleen L. Byers, Colleen Byers Mediation LLC, Winston-Salem
Adam deNobriga, James deNobriga PLLC, Charlotte
D. Christopher "Chris" Osborn, Osborn Conflict Resolution, Charlotte
Through skills development exercises and role plays, mediators of any experience level learn effective trauma management strategies to employ in their next mediation.
3:05 Break
3:15 Zoom, Spreadsheets and Technology in Mediation‡
Ketan P. Soni, Soni Brendle PLLC, Charlotte
With the social distancing required by COVID, the use of technology to assist in mediation took a quantum leap forward. Online mediation went from prohibited to required and now to the favored method of many mediators and attorneys. The use of computers to conduct the mediation also fostered the use of document sharing and spreadsheets during the sessions. Learn about the latest tips and features for Zoom and see how computer technology can increase your effectiveness as a mediator, particularly in complex cases.
4:15 Adjourn
* Indicates portion providing Ethics/Professional Responsibility credit
‡ Indicates portion providing Technology Training credit
≠ Indicates portion providing NC Dispute Resolution Commission Continuing Mediator Education
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