8:55 Welcome and Introductions
9:00 Unconscious Bias and How It May Affect You As a Neutral*≠
Shalanna L. Pirtle, Parker Poe Adams & Bernstein LLP, Charlotte
Monica Webb-Shackleford, Webb Shackleford PLLC, Raleigh
Danae C. Woodward, Woodward & Woodward PLLC, Charlotte
Our brains constantly process and filter information so we can quickly make decisions, and one of the ways we filter information is bias. Our implicit or unconscious biases are more likely to come into play when we are in stressful situations or trying to multi-task. This session explores how unconscious bias may affect how we conduct mediations and arbitrations, how participants perceive us, and even how mediators and arbitrators are selected.
10:00 Break
10:10 Dispute Resolution Commission (DRC) Rules and Opinions≠
Tara L. Kozlowski, North Carolina Dispute Resolution Commission, Raleigh
This session covers the DRC rules and standards applied to mediators during a global pandemic, as well as updates to the rules and opinions occurring within the last year.
11:10 Break
11:20 Technology in Mediation and Arbitration: Present and Future‡
Steve Dunn, Miles Mediation and Arbitration, Charlotte
Ketan P. Soni, SoniBrendle PLLC, Charlotte
Learn tips and best practices for the effective use of technology in mediation and arbitration and look forward to what is in store for the future of the practice. Gain insight into the latest features of popular video conferencing platforms, tips to look and sound your best, and the best online signature services. Then review cutting-edge technology available to mediators and arbitrators and speculate about what could be in store for the future.
12:20 Adjourn
* Indicates portion providing Ethics/Professional Responsibility credit
† Indicates portion providing Substance Abuse/Mental Health credit
‡ Indicates portion providing Technology Training credit
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Indicates portion providing North Carolina Dispute Resolution Commission Continuing
Mediator Education