8:55 Welcome and Introductions
9:00 What Makes People Tick? – Perspectives on the Psychology of Conflict Resolution and Managing the Negotiation Within
David A. Hoffman, Boston Law Collaborative, Boston, MA
One of the bedrock principles of conflict resolution — as outlined in the book "Getting to Yes" — is that people negotiate more effectively if they can focus on underlying interests and welfare-maximizing options. But embattled parties often come to the negotiation table awash in emotions and impulses that complicate the job of fostering rational, interest-based problem-solving. Psychologists have long understood that individuals have distinct sub-personalities, which are often in conflict with each other as they seek to guide our thinking and behavior. The Internal Family Systems (IFS) model provides professionals with an important tool for understanding and managing our own internal negotiations and teaching these techniques to our clients. The IFS model is not about families — rather, it is about the family-like relationships that our internal parts (our internal "voices") have. In this workshop, David Hoffman describes the IFS model and how it can be used by dispute resolvers to promote more constructive conflict resolution.
11:00 Break
11:10 Getting Lost In Our Own Lives†
Robynn E. Moraites, North Carolina Lawyer Assistance Program, Raleigh
Sometimes finding the harmony between work and personal time is difficult. Hear practical tips for successfully finding a balance, the hazards to watch out for and the resources available to help.
12:10 Adjourn
† Indicates portion providing Substance Abuse/Mental Health credit